Privacy Policy

We collect information in three ways.

Information you give us:

• Name, phone number and email, when you submit our contact form
• Suburb, service requested, urgency and message details from the contact form
• Any other information you provide when you contact us by phone

Information collected automatically:

• Cookies and usage data, including page views, time on page and scroll depth
• Device information, including browser, operating system, IP address and screen resolution
• Approximate location based on IP address

Information from third parties:

• Call metadata from our call-tracking provider when you call the number listed on this site
• Conversion data from Google Ads or other ad platforms if you arrived via a paid ad

We use your information for specific, limited purposes, and we do not use it for anything beyond what is set out below:

• To respond to your contact form submission or phone call
• To book and complete electrical work for your property, including on-site quotes and scheduling
• To provide lifetime labour warranty service or follow-up if you become a customer
• To improve the website and understand which pages help visitors, via Google Analytics
• To attribute marketing channels, via call tracking and Google Tag Manager, so we know which advertising is genuinely helping local homeowners find us
• To comply with legal obligations, including tax records and licence reporting

We do not sell, rent or trade your personal information to any third party for their own marketing purposes.

We only share data with the following third parties, each with their own privacy policy:

• Cloudflare (United States): hosts the website and protects it from malicious traffic
• Google Analytics 4 and Google Tag Manager (United States): analyse how the website is used
• Our call-tracking provider (Australia): tracks which marketing channel a phone call came from
• Our lead-management system: receives contact form submissions

We do not share your data with any other third party, and we do not use Facebook or Meta pixels, Bing Ads, heatmap tools, or any finance or buy-now-pay-later provider on this website.

This website uses cookies for analytics and tag management, small files stored on your device that help us understand how the site is used. You can disable cookies in your browser settings at any time, though some features of the site may not work as intended if you do. Most browsers explain how to manage or clear cookies in their help settings.

• Contact form submissions: retained for 7 years, consistent with Australian business record-keeping obligations
• Customer records (booked work): retained for 7 years
• Analytics data: retained per Google Analytics defaults, currently 14 months
• Call recordings (if any): retained for 12 months unless required for an ongoing dispute

Under the Australian Privacy Principles, you have the right to:

• Access: ask what personal data we hold about you
• Correction: ask us to correct inaccurate or out-of-date data
• Deletion: ask us to delete your data, subject to legal record-keeping requirements
• Complaints: raise a concern with us first; if unresolved, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au

We take reasonable steps to protect your personal information, including secured hosting infrastructure via Cloudflare, HTTPS encryption in transit, and access controls on our lead-management system. No website can guarantee absolute security, but we review our practices regularly and limit access to personal information to the people who need it to respond to your enquiry or complete your job.

This website is not directed at children under 16, and we do not knowingly collect personal information from children. If a parent or guardian becomes aware that a child has submitted information to us, please contact us and we will remove it.

We may update this Privacy Policy from time to time. Updates will be reflected on this page with a new "last updated" date. Continued use of this website after an update constitutes acceptance of the updated policy.

• Business: Electrician Belmont
• Operating under: Fully licensed and insured, Lic #451348C
• Phone: (02) 4072 9917
• Website: localelectriciansbelmont.com.au

For any questions about this Privacy Policy, call us on (02) 4072 9917.